Performance & Commission
Current period: Apr 1 – Apr 15 · Services, retail, commission
Retention Risk · DetectedBeatriz Flores
Her book is down 22% over 3 weeks — and 4 VIPs rebooked with Elena this cycle.
This is the classic pre-departure signal. Offer Beatriz a $4,800 retention bonus advance against her forward book — 12-month vest, repaid from her future commission. Keep the stylist, keep the clients.
Gift Card Float · Unredeemed Liability
$38,420 in unredeemed gift cards
Average redemption window: 7.4 months. That's working capital sitting on your balance sheet as deferred revenue. Accelerate $28,000 today — repaid as cards redeem.
Float by cohort
Nov 2025$14,820
Dec 2025$18,240
Jan 2026$3,120
Feb 2026$2,240
Staff Commission
Total: $24,802.00
| Staff | Role | Services | Retail Sold | Commission |
|---|---|---|---|---|
| Amara Washington | Senior Stylist | 52 | $1,240 | $4,820.50 |
| Beatriz Flores | Stylist | 41 | $680 | $3,610.25 |
| Cynthia Park | Esthetician | 38 | $2,150 | $4,120.00 |
| Delilah Brooks | Nail Technician | 64 | $340 | $2,890.75 |
| Elena Vasquez | Senior Stylist | 47 | $980 | $4,220.50 |
| Farrah Lin | Medical Esthetician | 29 | $1,860 | $5,140.00 |